Data We Collect and How We Use It
When you open an account, we collect the details you submit — your name, contact information, and the payment method you register, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your wallet history accurate.
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Device and session data — the browser or mobile you use, your IP address, and log timestamps — are recorded automatically each time you connect. This helps us detect unusual login attempts and protect your account from access you did not authorise. We do not sell
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your personal data to third parties. Where we work with payment processors and fraud-prevention services, they receive only the minimum information needed to complete a specific transaction or check. Your data is stored on servers with encryption in transit and at rest. Retention periods depend on
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the type of record: account registration data is held for as long as your account is active and for a period after closure as required by applicable law. Transaction records tied to bKash, Nagad, and Rocket payments are kept in line with financial record obligations. How
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this policy applies to you depends on your local law and the eligible regions in which the platform operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.